Terms and Conditions

1. About the Service

CodeCareerLink provides professional Mock Interview Preparation Services designed to help candidates prepare for real-world interviews through industry-oriented guidance and simulated interview experiences.

Our services may include:

• Technical mock interviews
• HR interview preparation
• Domain-specific interview simulations
• Interview strategy guidance
• Salary negotiation guidance
• Performance evaluation
• Strength and weakness analysis
• Career-oriented feedback
• MNC interview pattern guidance
• Resume-based questioning sessions
• Professional mentoring sessions

The purpose of the service is to help candidates improve interview confidence, communication, technical performance, and preparation strategies.

2. Interview Professionals & Mentors

Mock interview sessions are conducted by experienced industry professionals, mentors, HR professionals, or domain experts associated with CodeCareerLink.

Users may be provided options to choose professionals based on:

• Domain expertise
• Industry experience
• Company background
• Experience level

CodeCareerLink reserves the right to:

• Assign suitable professionals based on availability
• Replace or substitute mentors when required
• Reschedule sessions in case of unavoidable professional unavailability

CodeCareerLink does not guarantee that a specific mentor or interviewer will always remain available.

3. Booking & Scheduling

3.1 Booking Process

Users can book mock interview sessions by:

• Filling out the required details form
• Communicating with CodeCareerLink representatives via call, email, or WhatsApp
• Selecting preferred interview categories and professionals
• Completing the required payment

Appointments are scheduled based on:

• User availability
• Mentor availability
• Slot confirmation by CodeCareerLink

3.2 Rescheduling Policy

Users may reschedule a booked mock interview only once, subject to the following conditions:

• Reschedule requests must be made at least 24 hours before the scheduled interview time.
• A rescheduling fee of ₹500 + applicable GST will apply.
• Rescheduling is subject to mentor/professional availability.
• Multiple rescheduling requests may not be accepted.

3.3 Late Joining Policy

Users are expected to join the session on time. If a user joins late:

• No additional time extension will be provided.
• The session will conclude at the originally scheduled end time.

3.4 No-Show Policy

If a user fails to attend the scheduled session:

• The session will be treated as completed.
• No refunds, credits, or rescheduling will be provided.

3.5 Mentor No-Show or Unavailability

If a mentor or interviewer is unable to attend:

• The user will be informed promptly.
• An alternative professional may be assigned.
• If the user declines the replacement option, a refund may be processed at CodeCareerLink’s discretion.

4. Payments & Pricing

4.1 Payment Terms

Full advance payment is required before confirmation of the session. Pricing depends on:

• Professional experience
• Domain expertise
• Company background
• Session type
• Duration

4.2 Taxes

Applicable GST and other taxes may be charged additionally unless explicitly stated otherwise.

4.3 Refund Policy

Payments made for mock interview services are generally non-refundable once the booking is confirmed.

Refunds may only be considered in the following cases:

• Mentor unavailability without replacement
• Technical inability from CodeCareerLink’s side preventing session completion
• Approved exceptional cases at CodeCareerLink’s sole discretion

No refunds will be provided for:

• User no-shows
• Late joining
• Dissatisfaction based solely on interview outcome
• Failure to secure a job/interview selection
• User-side internet or device issues

5. Recording & Privacy

5.1 Session Recording

Sessions may be recorded for:

• Quality assurance
• Dispute resolution
• Internal training purposes

Recording availability may depend on user consent and operational requirements.

5.2 User Consent

By participating in the session, users acknowledge and agree that:

• Sessions may be recorded internally
• Recordings will not be publicly published without explicit consent
• Promotional or marketing usage will require separate user approval

5.3 Recording Retention

If no dispute or issue is raised within 24 hours after the session:

• Session recordings may be permanently deleted.

6. No Job Guarantee Disclaimer

CodeCareerLink provides guidance, mentoring, and mock interview preparation services only.

We do not guarantee:

• Job placement
• Interview selection
• Salary offers
• Employment opportunities
• Company shortlisting

Candidate performance and outcomes depend on multiple factors including:

• Skills
• Experience
• Communication ability
• Market conditions
• Individual preparation

Feedback provided during sessions is advisory and educational in nature.

7. User Responsibilities

Users agree to:

• Provide accurate and truthful information
• Maintain professionalism and respectful conduct
• Join sessions using stable internet connectivity
• Ensure webcam, microphone, and device functionality
• Avoid abusive, offensive, or inappropriate behavior
• Follow platform and communication guidelines

Users must not:

• Harass mentors or staff
• Misuse the platform
• Record or distribute sessions without authorization
• Share proprietary interview materials publicly

CodeCareerLink reserves the right to terminate sessions for misconduct.

8. Communication Platforms

Sessions and communication may take place through:

• Google Meet
• Zoom
• Email
• WhatsApp
• Phone calls

Users are responsible for ensuring platform accessibility and technical readiness.

9. Intellectual Property Rights

All interview materials, reports, evaluations, mock questions, frameworks, documents, and related content provided by CodeCareerLink remain the intellectual property of CodeCareerLink unless otherwise stated.

Users may not:

• Reproduce
• Resell
• Publish
• Share
• Distribute
• Commercially exploit

any material provided during the service without prior written permission.

10. Eligibility

To use the services:

• Users must be at least 18 years old.
• Students, freshers, and working professionals may use the platform.
• International users may also access the services subject to applicable regulations.

11. Limitation of Liability

CodeCareerLink shall not be held liable for:

• Internet connectivity failures
• Device issues
• Software/platform outages
• Third-party service disruptions
• Missed opportunities
• Job rejection outcomes
• User technical problems
• Indirect or consequential losses

Users acknowledge that interview performance improvement cannot be guaranteed.

12. Suspension & Termination

CodeCareerLink reserves the right to:

• Refuse service
• Cancel sessions
• Suspend users
• Permanently terminate access

for:

• Misconduct
• Abuse
• Fraudulent activity
• Violation of these Terms
• Inappropriate behavior toward mentors or staff

No refunds will be applicable in such cases.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall fall under the jurisdiction of the courts located in Ayodhya, Uttar Pradesh, India.