Refund & Returns Policy

Thank you for choosing CodeCareerLink. This Refund & Returns Policy governs all purchases made through the CodeCareerLink platform including digital products, career services, mock interviews, courses, training programs, downloadable resources, and other offerings.

1. General No Refund Policy

Unless explicitly stated otherwise on a specific product page, service page, offer page, or dedicated Terms & Conditions section, all purchases made through CodeCareerLink are final and non-refundable.

This includes but is not limited to:

• Mock Interview Preparation Services
• Digital Interview Guides
• Downloadable PDFs
• Courses & Training Programs
• Resume Services
• Career Guidance Services
• Premium Programs
• Consultation Sessions
• Digital Resources
• Subscription-based Services
• Interview Preparation Materials

No refunds, cancellations, exchanges, or returns shall be provided after successful purchase or booking confirmation.

2. Product or Service-Specific Refund Policies

Certain products or services may have separate refund eligibility or cancellation policies.

If a specific product/service includes a refund policy:

• It will be clearly mentioned on the respective product page, service page, checkout page, or Terms & Conditions.
• That specific policy shall override this general Refund & Returns Policy only for that particular offering.

Users are strongly advised to carefully review all applicable terms before making a purchase.

3. Non-Returnable Digital Products

Due to the nature of digital products and online services, the following are strictly non-returnable:

• Downloadable files
• Digital guides
• Templates
• Courses
• Recorded content
• PDFs
• Interview materials
• Online sessions
• Career resources
• Mentorship services

Once access, download, booking confirmation, or delivery has been provided, the product/service will be considered consumed.

4. No Refund Situations

Refunds will not be provided in situations including but not limited to:

• Change of mind
• Lack of usage
• Failure to attend scheduled sessions
• User dissatisfaction after service delivery
• Failure to achieve expected results
• Job rejection or placement failure
• Technical issues on the user’s side
• Internet connectivity issues
• Device incompatibility
• Incorrect purchase by the user
• Failure to read product/service descriptions properly

5. Exceptional Cases

Refund requests, if considered under exceptional circumstances, shall be reviewed solely at the discretion of CodeCareerLink. CodeCareerLink reserves the absolute right to:

• Approve or reject refund requests
• Determine refund eligibility
• Request supporting documents or proof
• Process partial refunds if deemed appropriate

Approval of one refund request does not guarantee future refund approvals.

6. Chargebacks & Payment Disputes

Users are encouraged to contact CodeCareerLink support before initiating any payment dispute or chargeback. Fraudulent, abusive, or unauthorised chargeback attempts may result in:

• Permanent account restrictions
• Service suspension
• Legal action, where applicable

7. Contact Information

8. Policy Updates

CodeCareerLink reserves the right to update, modify, or change this Refund & Returns Policy at any time without prior notice. Users are encouraged to review this policy periodically before making purchases.

9. Acceptance of Policy

By purchasing any product or service through CodeCareerLink, users acknowledge that they have:

• Read this Refund & Returns Policy
• Understood the terms
• Agreed to comply with this policy before completing their purchase